Welcome to excitement and opportunity. Welcome to Toyota Financial Services (TFS). If you're a motivated individual, then TFS is the destination you've been looking for.

Since 1983, TFS has grown from a small company of eight associates to more than 3000, with over $60 billion in managed assets, serving 3 million customers under the Toyota Financial Services and Lexus Financial Services market brands. At TFS, tomorrow means rising to the challenges of a changing marketplace by promoting a high-performance culture that will allow us to develop better solutions, programs, and services for both existing and new customers. Our commitment to delivering extraordinary customer care creates the trust and loyalty that drives our business.

This position is responsible for participating in the efforts to manage full cycle hiring activities for a 400-500 person call center in Baltimore, MD.  The staffing focus will be on high volume call center type positions.

You will make an impact by:

• Developing and maintaining strategic partnerships with the Call Center and Ops organization
• Implementing strategies to attract, identify and hire high quality employees, utilizing a variety of recruitment sources and methods
• Posting requisitions, sourcing candidates, conducting interviews, performing all due diligence prior to hiring, preparing offer letters, monitoring new hire processing
• Coordinating candidate flow during the remaining stages of the interview and on-boarding process, ensuring that both the candidate as well as the client experience is positive, informative, and effective
• Maintaining effective working relationships with professional/community recruitment agencies, schools, and all levels of internal management

TFS is looking for individuals with strong business sense and practical expertise. Successful candidates must have:

• This position requires a BA/BS degree in a related field and/or equivalent recent experience, specifically including full cycle hiring in a high volume environment under stringent deadlines.

• 3+ years of progressive growth in a high volume call center recruitment environment, preferably for a financial institution. 

• Proven experience interacting with various levels of staff, candidates, management, external customers, vendors, etc. is also required.

Toyota Financial Services rewards both individual and organizational results with well-balanced compensation, benefits and perquisite programs. Our associates, our enthusiasm, and our dedication are the foundation of our success. If you are ready for a new destination, we would like to hear from you. EOE. M/F/D/V.

To learn more about us, please visit: www.toyotafinancial.com/careers