Location:   Massachusetts/Rhode Island

Reports to:     Market Area General Manager           

Job Summary
Performs all functions related to hiring qualified personnel to staff both field and Market Area based positions, and represents the company in a professional and positive manner.

Essential Duties and Responsibilities:
· Performs a variety of functions supporting the recruitment of quality candidates to fill a variety of positions.
· Sources potential candidates through a variety of methods. Screens potential applicants for qualifications as compared to job requirements.
· Conducts preliminary interviews of qualified candidate. Refers acceptable candidates for the next level of interview, and coordinates the actual interview.
· Interacts with hiring manager regarding all openings and qualified candidates. May make hiring recommendations.
· Provides candidates with information regarding compensation, benefits, policies and procedures, in order to ensure the candidate is well informed, and to promote a positive image.
· May extend and negotiate offers of employment to selected candidates. Generates offer letter documenting employment conditions.
· Utilizes systems developed to track open positions, search status, credentialing, and reference checking documentation. Provides regular reports on status of searches.
· Enhances professional growth and development through participating in educational programs, current literature, in-service meetings and workshops.
· Maintains established policies and procedures, objectives, quality assurance program and safety standards.

Education and Experience

Required: Bachelor’s Degree or equivalent experience in Human Resources or similar area of study, and three to five years of previous experience.

Preferred: Master’s Degree or equivalent experience in Human Resources or similar area of study, and three to five years of previous experience.
 

Come join Volcano Corporation - a team leading the way!

We have an outstanding opportunity for a Staffing Manager to provide leadership and direction by planning and delivering strategic and creative recruitment plans that align with business strategies and achieve staffing and diversity goals.

The successful candidate will have extensive experience developing and managing creative and scalable recruitment processes and teams to attract, hire, and retain candidates.  They are technology savvy and are knowledgeable about effective software tools and systems to manage recruitment information.  They have the demonstrated ability to allocate staffing resources effectively, and build strong and effective recruitment teams.  They must have a solid understanding of state and federal laws effecting recruitment and the interpersonal and business skills to partner at all hiring levels.  They will team with HR business partners on corporate initiatives and special projects.

COMPENTENCIES:

·         Creative thinking and problem solving

·         Technology savvy

·         Negotiating and influencing skills

·         Developing and building teams

·         Knowledge and application of best recruiting practices

·         Ability to use MS Office Suite

EXPERIENCE:

·         Bachelor’s degree required

·         PHR/SPHR preferred.  

·         Minimum of eight years staffing experience with recent management experience in a technology, telecommunications or other professional sciences environment

·         Previous demonstrated experience building a scalable and aggressive recruiting team

·         strong customer service orientation

·         excellent communications and leadership skills are required

Volcano offers a competitive comprehensive Benefits Package to regular full time employees.

EEO/AA M/F/V/D

NOTE:      The above statements are intended to describe the general nature and level of work being performed by incumbents.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required by all incumbents.  Incumbents may perform other duties as assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Management retains the right to add to or change the duties of the position at any time.

• Manage and lead all corporate recruiting and relocation efforts.
• Develop effective recruitment strategies to attract top candidates while building and maintaining our talent bench.
• Partner with hiring managers/executives to understand their needs and increase effective workforce planning practices, including determining talent, skill and compensation requirements. 
• Lead team of internal and external recruiters and resources, and provide appropriate performance feedback and development opportunities (one internal, 3+ external)
• Build strong relationships with staffing agencies (including negotitating contract terms), candidates, hiring managers, and Human Resources Department to ensure hiring requirements are met.
• Ensure positive applicant experience through the interview and hiring process.
• Contribute to continuous process improvement efforts, while ensuring accurate reporting and data for distribution and analysis on candidate flow, time-to-fill, cost per hire, etc. 
• Manage the entire recruitment life-cycle, making full use of the corporate Applicant Tracking System (ATS).
• Create reports from the ATS which enable appropriate action planning. 
• Develop full literacy of our structured interviewing tools (Talent+), leveraging:  weekly reports, individual results profiles, employee development profiles, one-on-one meetings with management regarding current staff and their respective talent profiles, and when necessary explanation of candidate profiles.
• Ensure variouos team members are implementing structured interviewing tools correctly.
• Work with hiring managers/staffing agencies to fill temporary, contract and part time employees and achieve best rates.
• Create and distribute new hire information data, offer letters, and documentation for all newly hired employees.  

Qualifications:

• Bachelors degree with minimum five years recruiting experience to include sourcing, screening and interviewing. 
• Experience managing a staffing department strongly desired.
• Ideal candidate will have high energy, be highly motivated and self-directed.
• Well-developed verbal and written communication skills.
• Successful experience in dealing with all levels of corporate hierarchy.
• Proven track record of negotiating with outside vendors.
• Proficient in Microsoft:  Word, Excel, Power Point, and Outlook.
• Experience with an ATS (i.e., Taleo, Kenexa Brassring, Vurv, etc.)  
• Knowledge of the legal do’s and don’ts of interviewing.
• Experience recruiting Information Technology professionals is strongly desired.
• Ability to multi-task and handle many projects and candidates at any given time.

Fiserv (NASDAQ: FISV), is a Fortune 500 company that now provides information management and electronic commerce systems and services to the financial and insurance industries. Leading services include transaction processing, outsourcing, electronic bill payment and presentment, investment management solutions, business process outsourcing (BPO), software and systems solutions. Headquartered in Brookfield, Wis., Fiserv is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts.

With Fiserv, you will create and deliver the Fiserv solutions that drive client satisfaction. You can grow professionally and personally in an environment where intelligence, innovation, and leadership are valued and rewarded. Fiserv holds true to two essential principles: the client comes first, and people make the difference. Fiserv invites you to join us in building on those principles to lead our clients and our company to success. 

Fiserv and CheckFree are Equal Opportunity/Affirmative Action employers. For more information, please visit www.fiserv.com or www.checkfree.com.

Senior Recruiter

Job Description:

We are looking for a Senior Recruiter who has the skills to serve as a lead in the recruiting organization.  The Senior Recruiter will work as part of a team to complete timely projects for process improvement, mentor junior recruiters, and conduct recruiting campaigns

Responsibilities

• Provides Talent Acquisition Strategy and leadership for the TA team
• Ensure TA process is effective, streamlined & communicated
• Manages the day to day activities of the team
• Provides guidance to recruiting team members to include sourcers, recruiters, and coordinators
• Provides full life cycle support Dir + level TA
• Conducts executive level talent reconnaissance to build bench & aid in succession planning
• Attend industry related conferences, events & build a database of A players
• Participate in operational meetings to keep abreast of business needs and growth potential.
• Conduct analysis and reporting on metrics
• Manage TA budget and all related invoices
• Maintain cost containment utilizing creative and effective sourcing methods.
• Partner with UK TA to ensure Software oversight & engagement
• Interface with peers across CheckFree, Fiserv & externally to share best practices
• Maintain scorecard & update HR Dashboard Metrics
• Manage paired down vendor list
• Develop relationships with talent sources in order to accomplish our defined talent acquisition goals.
• Consults with the business units to assess needs and develop creative sourcing strategies to identify candidates for open positions within identified functional areas.
• Establish trusted working relationships with hiring managers within client groups.
• Utilize expert sourcing techniques to identify top talent for key positions within the organization.
• Manage the entire recruiting life cycle from inception to candidate placement.
• Leads staffing related projects as assigned.
• Serve as an advisor and contributor to interview team and candidate evaluation.
• Maintain knowledge of best in class techniques and resources for identifying talent.

 Required Skills

• Minimum 7 years of experience recruiting in a wide range of functional areas 
• Proven track record in search execution in a high growth, team-based environment
• Experience working in both a corporate is strongly preferred
• Must have highly developed negotiation, interpersonal, organizational, and influencing skills with a strong sense of customer service
• Must have proven leadership skills
• Ability to balance multiple priorities and meet deadlines
• Ability to influence, consult, and negotiate
• Strong analytical skills
• Must be flexible and adaptable
• Excellent verbal and written communication skills with the ability to communicate with all organizational levels
• Excellent presentation and problem solving skills
• Proficiency with MS Office and ATS systems is preferred
• Results oriented with a sense of urgency

  Education

• Must have a four year Bachelors Degree

Microsoft is an equal opportunity employer (EOE) and strongly supports diversity in the workplace.

If you are interested in this position, please send your resume to a-reshen@microsoft.com.